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9am-5:00pm PST 1-888-966-2299

Thank you for shopping with BatteryCanada.com

Privacy Policy - BatteryCanada collects only the information required to process your order which is kept completely confidential and is not sold or distributed to anyone. Credit card numbers are automatically deleted after being processed. Our secure server software (SSL) encrypts all of your personal information so that it can't be read by others as it is sent to us. When people visit a web site with the intent of making an online purchase, they want proof of the identity of the site owner. They also want to know that their personal information cannot be read by hackers. The Geotrust security certificate which authenticates the encryption and site owner can be viewed at the bottom of the homepage or product pages. You can shop with confidence as BatteryCanada has never had a single instance of fraudulent credit card abuse. 
If you are still concerned about Internet security you can phone toll-free (1-888-966-2299) or fax (1-604-648-9945) your order.
Shipping Details:
Shipping for small batteries is $7 Cdn ($7 US) and they are sent by by Canada Post or USPS. Some models are $10-$14 as indicated on the product page.
There is a $24 courier shipping option for orders of less than 3 pounds to major centres in Canada.
Shipping for laptop batteries is $14 Cdn ($14 US) and they are sent by Canada Post or courier which typically takes between 2 & 5 days depending on your location.
Only one shipping charge applies to each order-not by number of batteries ordered unless the weight is excessive in which case you will be contacted with the revised shipping cost.
Laptop batteries are not shipped outside North America or to Mexico. International orders (outside North America) of other products can be delayed up to a month or more by foreign Customs.

Due to recent changes lithium batteries cannot be shipped by Canada Post airmail or Fedex air and must be sent only by ground shipping.


USA Amex & Discover Customers:
The web site is not able to process US Amex & Discover cards on-line but you can call toll-free 1-888-966-2299 to place an order using them. Canadian Amex & Discover cards are okay to use on the web site.
Visa Prepaid Gift Cards will not work on the web site.

 

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